Product Care Instuctions and Replacement Policy

  • Machine washable and dryer safe - recommended to use garment bag to protect hardware longevity
  • Air dry is recommended
  • Do not leave out in the sun
  • Check your animals fur and skin regularly to ensure no irritation
  • Some fabrics will break down faster than others, contact me if this occurs within 30 days of purchase (in-person)/delivery to discuss a repair
  • Each product is carefully crafted and inspected prior to sale. In the event of a possible defect not caused by obvious wear and tear from use, a replacement will be provided pending evaluation of the item. Please contact me within 30 days of purchase (in-person)/delivery to discuss a replacement, after 30 days the replacement period will end and no exchange will be provided
  • Please email me at secondchanceanimalcollars@gmail.com with any questions!